Reynal added, "This new site, our Company's 35th in Brazil, exemplifies our commitment to digital transformation, since it offers our clients a broad range of customer experience services and solutions enabled by Atento's omnichannel platform and digital capabilities, all geared towards offering the best customer experience in the market."Īccording to Mario Camara, Managing Director of Atento Brazil, "Opening a unit in the eastern part of the capital of the State of Sao Paulo reflects Atento's commitment to the economic development of the country's different regions when choosing locations. The unit will deliver services such as Customer Care, Sales, Technical Support and Back Office, supporting market-leading companies via multiple contact channels, such as telephone, chat, web portal or digital apps among others.įor Alejandro Reynal, Atento's Chief Executive Officer, "With the opening of this new customer relationship center in Sao Paulo, our company strengthens its position as market leader in Brazil, Latin America's most important market, in which Atento's share stands at 24.7%." Mr. The new center, which is located in the Itaquera district, the eastern part of the State capital, could create up to 3,500 jobs in the region, today the site already employs 1,300 professionals. The event was attended by the City Mayor, Joao Doria. (NYSE: ATTO), the leading provider of customer relationship management and business process outsourcing services (CRM/BPO) in Latin America, and one of the top five providers worldwide, inaugurated today its 35th unit in the country and the 14th in the city of São Paulo (SP).
Within 120 business days of the issuance date, the notes and the guarantees will be secured by a first-priority lien on the capital stock of the issuer.11h09 Atento Opens New Customer Relationship Center in Sao Paulo The construction of the new center was supported by organizations such as Investe Sao Paulo and Sao Paulo Negocios Investe São PauloĪtento S.A.
The notes will be guaranteed on a senior secured basis by Atento’s wholly-owned Latin American subsidiaries. Atento will use the proceeds from the offering to refinance its outstanding 6.125% notes due in 2022. The senior secured notes have an interest rate of 8% and are due in 2026. Baker McKenzie LLP in London advised the trustee. The underwriters were advised by Davis Polk & Wardwell LLP in New York and Brazilian firm Machado Meyer Advogados. Sidley Austin LLP in London and Chicago, four Uría Menéndez offices, Argentina's Marval O'Farrell Mairal, Cescon, Barrieu, Flesch & Barreto Advogados in São Paulo, Chile's Carey, Brigard Urrutia in Bogotá, Mexico’s González Calvillo, SC and Berninzon & Benavides in Lima all helped Atento. Multiple law firms – seven from Latin America – have helped Spanish business technology company Atento issue US$500 million worth of notes.
0 kommentar(er)
